Features

Availability

Answers customers 24/7, so no question has to wait for business hours.

Agility & Accuracy

Instant, consistent answers from your own approved knowledge base, every time.

Sentiment Analysis

Sentiment analysis allows businesses to identify customer sentiment toward products, brands or services in Chatbot conversations and feedback.

High ROI

Automating routine questions frees your team for higher-value work, so a well-scoped chatbot can pay for itself quickly.

Scalability

Scales with demand to handle busy periods and high conversation volumes without extra staff.

Integrations & APIs

Chatbots connect to the channels your customers already use — website chat, WhatsApp, Facebook Messenger, Instagram, SMS, Apple Messages for Business, Microsoft Teams and Slack — and hand off to your helpdesk or contact-center platform, such as Zendesk, Salesforce or Twilio.

Illustration of a team working together at their desks

Deal With Customer Queries in Minutes

  • 24/7 Availability
  • Lead generation
  • Better Sales revenue

Provide Highly-Tailored Product Recommendations

  • Personalized Greeting Messages
Illustration of a team reviewing results together
Illustration of a team collaborating with chat messages

Engage Users in a Unique Way

  • Improved Customer Experience
  • Instant Customer Feedback
  • Better UI/UX Experience

So what are you waiting for !

Call us today at 713-8100-713 or email us at team@pumpcin.com to book a free discovery call.