Chatbots are a form of conversational AI designed to simplify human interaction with computers. Using chatbots, computers can understand and respond to human input through spoken or written language. “Chatbots can be programmed to respond to simple keywords or prompts, or to hold complex conversations about specific topics”.

Think of a knowledge base as the brains behind your chatbot. It is a collection or repository, of information. Think of it as simple as a spreadsheet of questions and answers about your company that is maintained by you and deployed by your chatbot at just the right time: when it's requested by the customer.

All we need from you is a simple spreadhseet containing questions and answers and leave the rest to our expert team who will work with you at every step to customize the knowledge base so you get the best service from your chatbot.

Chatbot helps you to engage your customers with your brands. They help build relationships with customers through interactive and tailored content. Eventually, chatbots bring a personal experience into the conversation, making the conversation experience richer and useful for businesses. This in turn help to genrate more leads.

Any industry can use chatbots to increase revenue, automate processes or streamline customer service. Some of the examples include

eCommerce companies for lead generation
Educational institutions for training
Restaurants for placing orders
Travel companies for bookings
General inquires or F.A.Q
Service Helpdesk for creating Service Tickets

Contact us today and our team will be happy to assist you with any questions.

Chatbot Portal Bot licenses are perpetual and within the first 12 months include Bot updates (new features and fixes) and technical support. Support can be received via our online contact system with 24 to 72 hours turnaround time or over the phone, if your license allows. Additional access to Bot updates and technical support can be purchased with the initial license purchase or later, which will extend the maintenance within the desired period. You can contact us to discuss your specific case at 1.323.800.BOTS or email us at team@chatbotportal.com

Each license allows one active Chatbot. If you purchase a license for a Chatbot bundle, such as in the Ultimate package, then all the Bots in the bundle are licensed to one license.

It’s a chat session that contains at least one successful interaction between the customer and the chatbot. You will never pay for spam messages.

Sure! Feel free to use your chatbots wherever you need.

Since we bill you based on the annual subscription, so you can keep using the Chatbot as long the yearly subscription is renewed.

By renewing your license, you ensure your continued access to new versions of your Chatbot and 24 to 72 hours turnaround support (depending on the support package) by the developers who build the product.

You can upgrade any individual Chatbot or Chatbot bundle product to a higher value product bundle at any time, but the sooner you do it after the purchase of your license, the cheaper the upgrade options will be.

Refunds are honored by special request only and cannot be guaranteed. There are no refunds for any Chatbot purchases or renewals, once our Engineers start working on building or customizing your Chatbot. To request a refund, please contact us with the reason(s) why you are requesting it, and a member of our team will respond promptly to your inquiry.

Yes an invoice will be emailed to the email address you provided us during the purchase process.

Yes at the end of your yearly subscription you can decide if you like to cancel/pause your subscription. You can contact our customer team regarding the same.

Chatbot Portal wants to support the organisations who are helping the community. That’s why we offer a 10% discount to educational, government and non-profit organizations. We may ask for a document or confirmation email that clearly indicates that you are member of the respective institution.